Delivery Information

Non On-line Delivery

We deliver bed and mattress orders free in Shropshire.  Any delivery charges will be discussed and agreed with yourself at the initial stage of ordering.

On-line Delivery

On-line mattress sales will be delivered free in Mainland UK, the Scottish Highlands and Islands and Northern Ireland with the exception of Southern Ireland, when you will be prompted to contact the shop for us to quote if an additional charge is to be made.

On-line sales for duvets and pillows will be delivered free in Mainland UK, the Scottish Highlands and Islands with the exception of Northern Ireland and Republic of Ireland when you will be prompted to contact the shop for us to quote if an additional charge is to be made.

On-line sales for adult bed frames will be delivered free in Mainland England: for sales to Wales, the Scottish Highlands and Islands you will be prompted to contact the shop for us to quote if an additonal charge is to be made. We do not deliver to Northern Ireland and the Republic of Ireland at the present time.

All other on-line sales for toys and gifts and accessories under £50.00 will be charged at a standard £4.95 with free delivery for orders over £50.00. If a delivery excess is incurred (see Delivery Excess below) we will contact you prior to despatch to agree the surcharge.

Delivery

We aim to dispatch all goods within 24/48 hours of us receiving the order and would aim for you to receive the goods within 3 to 5 working days.  Working days are Monday to Friday excluding Saturday, Sunday and Bank Holidays.

Delivery Excess

Shipments to the Scottish Highlands, Northern Ireland, Republic of Ireland, and other remote locations in the United Kingdom can take an extra day or two and are subject to an additional 'Excess' delivery charge that is imposed on us by our couriers - you will be contacted prior to dispatch to advise you of this charge. We do try to include all affected postcodes in the following list, but there are others than can apply depending on the courier company used to delivery your order. Please get in touch with us prior to placing your order if you live in an area that usually requires an extra delivery cost.

UK Delivery Excess Postcodes

Scottish Highlands includes the following postcodes: FK17-99, G83, IV1-28, IV33-39, KW ALL, PA21-33, PA35-40, PH18-26, PH30, PH31-42.

Scottish Islands include the following postcodes: HS1-9, IV40-51, IV55-56, KA27, KA28, KW15-17, PA20, PA34, PA41-48, PA60-78, PH42-44, ZE1-3.

We will contact you as soon as possible following receipt of your order if there is any additional excess payment to make towards delivery of your order. Please also note that some of our larger items are also unavailable for delivery to certain offshore or remote locations in the UK. This also applies to certain Items that come direct from our suppliers, which may also include an additional delivery surcharge - you will be notified of this as soon as possible following receipt of your order.

Goods will be dispatched to the postal address you have given in your order. Please note we will not dispatch to PO Box addresses. We will make the necessary arrangements for dispatching and delivering the goods to you. Should there be no-one at the address to take delivery, our courier will leave a card, giving full instructions for you to re-arrange a more convenient time of delivery.